How to make a referral

At Linden Oaks Behavioral Health, we work diligently to ensure a smooth referral experience for both the patient and referring provider.

Continuity of care is of paramount importance to our mission. When a patient returns to the care of the referring provider, we will communicate the appropriate clinical information so the transition is smooth.

Referred patients will receive a behavioral health assessment by a licensed behavioral health professional, who will make every effort to consult with the referring provider on an appropriate level of care.

Walk-in assessments are offered every day at our main location in Naperville. Assessments are offered by appointment Monday through Friday at our inpatient campus in Naperville and our outpatient centers in Naperville, Plainfield, Elmhurst , Arlington Heights and St. Charles. Walk-in assessments are available 24/7 at our inpatient Naperville campus.

To refer a patient, providers should call, or have their patient call, our Resource and Referral Center at 630-305-5027.

Assistance with a patient referral

The referral process can be complex. We realize that providers may have questions about the process or collateral contact. We can help with patient referrals.

For special assistance with a referral or situation, providers are encouraged to contact our community liaisons before or after referring a patient. Our community liaisons are available from 8:30 a.m. to 4:30 p.m., Monday through Friday.

Our community liaisons can help with the logistics of the referral process and address your concerns, questions or feedback. The liaison is available to help you connect with staff when appropriate.

To contact a community liaison, email us or call 630-646-5150.

Referring a student

The Linden Oaks Resource and Referral Department offers information to school staff on resources available in the community and at Linden Oaks. The team consists of licensed professionals who are available around the clock to provide resources, information and assessments of your students with behavioral health issues.

Adolescents may be referred to our school refusal program by parents, schools, therapists or physicians, or may simply walk in for a confidential assessment.

Behavioral health assessments are always strictly confidential. During an assessment, a licensed professional will give a level of care recommendation for a student and will consult with the student’s family. Regardless of the level of care recommended, our staff will work with the student, his or her family, and school to ensure consistent communication and a smooth transition back to school.

Collateral Contact Form

Collateral information facilitates comprehensive mental health care. Providers referring a patient are encouraged to share any collateral information by filling out our Collateral Contact Form.