Medical records

How can I obtain my medical records or radiology images?

Due to COVID-19 we are temporarily not accepting in person requests or pick-up of medical records. If you need to request a copy of your medical record, please complete the Patient Request to Obtain Medical Records Form sections 1-5. Page 2 requires a handwritten signature and date.

The following people are authorized to sign for the release of medical records:

  • The patient or the patient’s legally authorized representative (legal documentation is required)
  • The parent of a patient under the age of 18 
  • A legally-appointed executor or administrator of an estate if the patient is deceased (legal documentation, court order or small estate affidavit, and a death certificate are required).

Edward Hospital, Linden Oaks Behavioral Health, Elmhurst Hospital & Elmhurst Affiliated Practices

You can submit your request digitally or via mail:

  • Fax: 630-557-5607 
  • Email eeh@scanstat.com
  • Edward-Elmhurst Health
    Attn: Medical Records Department
    155 E. Brush Hill Road
    Elmhurst, IL 60126

Requests will be process and sent based on the Method of disclosure you have selected in section 5. If you have questions you can contact the Medical Records Release of Information Department:

  • Elmhurst Hospital: 331-221-6755
  • Edward Hospital: 630-527-3080

Customer Service phone line hours of operation are Monday through Friday from 9 a.m. to 4 p.m. Messages will be returned within one business day.

Edward Medical Group & Elmhurst Memorial Medical Group

To request a copy of your medical record, please complete the Authorization to Use or Disclose Protected Health Information and call your doctor’s office for mailing or fax instructions.

Manage Your Medical Record Through MyChart

Your electronic medical record is also available through our secure MyChart Patient Portal. Signing up for this feature gives you a secure and convenient way to directly access your health information anytime, for free. Learn more about MyChart

Once you enroll, you can view your test results, medications, allergies, immunizations, medical history, current health issues and due dates for preventive care. You can also request physician office medical appointments. We use the latest encryption technology to ensure your health information is kept private and secure.