Medical records

Manage Your Medical Record Through MyChart

Your electronic medical record is also available through our secure MyChart Patient Portal. Signing up for this feature gives you a secure and convenient way to directly access your health information anytime, for free. Learn more about MyChart

Once you enroll, you can view your test results, medications, allergies, immunizations, medical history, current health issues and due dates for preventive care. You can also request physician office medical appointments. We use the latest encryption technology to ensure your health information is kept private and secure.

How can I obtain my a paper copy of my medical records:

To request a copy of your medical record, please complete the Authorization to Use or Disclose Protected Health Information. If your record is for your doctor make sure to call your doctor’s office for mailing address or fax instructions. Requests will be process and sent based on the Method of disclosure you have selected in section 5 of the Authorization to Use and Disclose Protected Health Information.

The following people are authorized to sign for the release of medical records:

  • The patient or the patient’s legally authorized representative (legal documentation is required)
  • The parent of a patient under the age of 18 
  • A legally-appointed executor or administrator of an estate if the patient is deceased (legal documentation, court order or small estate affidavit, and a death certificate are required).

If you have questions you can contact the Medical Records Release of Information Department:

  • Elmhurst Hospital: 331-221-6755
  • Edward Hospital/Linden Oaks Hospital: 630-527-3080

Mail or Walk-In requests: The Authorization to Use or Disclose Protected Health Information to the Hospital that you received care or services at. Addresses are as follows:

Elmhurst Hospital or Affiliated Medical Groups
Attn: Medical Records Department
155 E. Brush Hill Road
Elmhurst, IL 60126 

Edward Hospital, Linden Oaks Hospital or Affiliated Medical Groups
Attn: Medical Records Department
801 South Washington Street
Naperville, IL 60540 

How to Obtain Radiology Images on a CD:

Walk-in to either Edward Hospital or Elmhurst Hospital Medical Record Department to request and your obtain Radiology images while you wait. You can print out and complete the  Authorization to Use or Disclose Protected Health Information and bring it in or you can complete it at time of in-person request. If you are picking up a Radiology CD for someone else that Authorization must be completed and signed by Patient with your name in Section 4 of the Authorization to Use or Disclose Protected Health Information before you come to the hospital.  Offsite Locations can not burn CDs the service is only located at Edward or Elmhurst Hospital.

Please make sure to bring your Driver’s license or Photo ID to pick up Medical Records or Radiology CD’s.