Patient advocacy / rights

As a patient, you have certain rights and responsibilities that will help you stay informed about your condition and understand the treatment you are receiving.

View your rights and responsibilities as a patient.
View your rights and responsibilities as a patient. (Spanish)

Nondiscrimination policy

Edward-Elmhurst Health complies with applicable federal civil rights laws and does not discriminate or exclude people on the basis of race, color, national origin, age, disability, or sex.

Read more about our nondiscrimination policy.

Communication assistance

We provide free aids and language services to people with disabilities or whose primary language is not English:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Qualified Interpreters
  • Information in other languages

If you need these services, let your care provider know or contact any of our registration representatives. You can also call Edward Hospital at 630-527-3000 or Elmhurst Hospital at 331-221-1000 and press “0” for assistance.

Patient advocates

Our Patient Advocates will help resolve any concerns or questions you have while you’re at the hospital. We can also provide important information for you and your family in areas such as advance directives, ethical decision support, and our deaf-talk video interpreting system (which connects a deaf patient with an interpreter).

Contact us at any time during or after your stay with any compliments, complaints or concerns about your care:

Edward Hospital: 630-527-7225
Elmhurst Hospital: 331-221-1115
Linden Oaks Behavioral Health: 630-305-5115