COVID-19 screening options

Call your doctor if you have symptoms of coronavirus (COVID-19), such as a fever and/or symptoms of respiratory illness (e.g., cough, difficulty breathing), and/or if you've been in close contact with a person known to have COVID-19 or recently traveled to an area with COVID-19.

You can also find out if you need to be tested by using one of these screening options.

Choose one of the options below:

COVID-19 Symptom Checker

Use our Chatbot by clicking the button below. Eleanor, your personal virtual assistant, will check your symptoms and advise you on what to do next.


Availability: 24/7

Start Symptom Checker

Video Visit for COVID-19 Symptoms

On-demand Video Visits with a healthcare provider are available through the MyEEHealth™ mobile app (and MyChart® mobile app).

A Video Visit is similar to a video conferencing call. You may use the MyChart website but make sure your computer has a camera and test your hardware before the visit. Select "Start a Video Visit Now" in MyChart.

Availability: 8 am to 4 pm, 7 days a week, for all Edward-Elmhurst Health MyChart active patients

Log in to MyChart to start your video visit
or log in to the MyEEHealth app

E-Visit for COVID-19 Symptoms

You can request an E-Visit by completing an online questionnaire in MyChart. It takes approximately 20 minutes to complete your E-Visit request, which is reviewed by our Physician Assistants (PAs) and Advanced Practice Registered Nurses (APRNs).

You can expect a response (in the form of a MyChart message) from our staff within 1-2 hours when you submit your request between 8 am to 4 pm, 7 days a week. Select "Send an E-Visit Message" in MyChart.

Availability: 24/7 for MyChart active patients who have a primary care physician with Edward Medical Group, Elmhurst Medical Associates, Elmhurst Memorial Medical Group or Elmhurst Clinic. Find a list of these providers here

Log in to MyChart to start your E-Visit
or log in to the MyEEHealth app

Don’t have a MyChart account?

It’s easier than ever to sign up. Request MyChart activation at your next doctor or hospital visit, or request an activation code online. If you need assistance, call the MyChart Help Line at 630-527-5070.

Once you have a MyChart account, you can log in 24/7 through the MyChart web site or, even better, from the MyEEHealth app!


*Video Visit and/or E-Visit participants must be a resident of Illinois and 18 years of age or older. Do not use in cases of emergency. For medical emergencies, call 911 immediately.

*Note: Chatbot not currently available for Internet Explorer. Please be sure to turn off any pop-up blocker(s) as well.