Visitor guidelines

We know how important visitors are to our patients’ healing process, and we are also committed to keeping everyone who enters our doors safe.

Due to the recent rise in COVID-19, upon entering an Edward-Elmhurst Health facility, everyone — even those who are fully vaccinated — must wear a mask. Read more about masking.

To learn about our visitor guidelines during COVID-19, read our Visitor Policy

Questions?

If you have any questions, please contact our Patient Experience line at 331-221-1115.

Safety Commitment

We continue our steadfast focus on safety — for our patients, visitors, physicians and staff.

Edward-Elmhurst Health, along with a growing number of other hospitals in the area, has made the COVID-19 vaccine mandatory for all of its health system employees. Learn more.

Additionally, you will find consistent safety measures in place at all of our hospitals, outpatient health centers and employed and affiliated physician offices.

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Staff, patient and visitor screening

  • Screenings include a series of important questions to determine risk.
  • All visitors are asked if they have a fever before entering an Edward-Elmhurst Health site.
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Physical distancing

  • Reminder signage is located throughout our sites.
  • Appointment times have been spaced, and virtual registration minimizes exposure.
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Clean and disinfected facilities

  • Facilities are deep-cleaned every day to include exam rooms, waiting areas and staff workstations.
  • Patient rooms and bathrooms are thoroughly cleaned between patients and every day.
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COVID-19 patient testing prior to procedures

  • All surgery patients receive a COVID-19 test prior to their procedure regardless of vaccination status.
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Visitor policy restrictions

  • Visitors are allowed in inpatient rooms only under special circumstances.
  • One companion only may accompany outpatient visitors if needed.
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Personal protective equipment (PPE)

  • All staff are provided with PPE as recommended by the Centers for Disease Control and Prevention – masks, goggles, gowns, etc.
  • All outpatients and visitors receive masks upon entry regardless of vaccination status.
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Designated COVID-19 care areas

  • Patients with COVID-19 stay in designated inpatient units.
  • Patients with suspected COVID-19 stay in designated ER pods.
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National recognition for quality and safety

  • Edward-Elmhurst Health named one of 15 Top Health Systems by IBM Watson.
  • Edward and Elmhurst Hospitals have an "A" Safety Grade from the Leapfrog Group.