Emergency care When you don't have time to spare

When you don’t have time to spare

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Emergency care

Edward-Elmhurst Health Emergency Departments located in Elmhurst and Naperville, and a freestanding emergency center in Plainfield, combine modern technology with comfort and care. We believe you deserve the best care available, and it’s our goal to get you back on the Healthy Driven track as soon as possible.

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Each ED offers private rooms and has earned top ratings for patient satisfaction.

How do you know if you’re facing an emergency? Read our levels of care guide.

Knowing where to seek treatment could save you time, money and even your life*

Walk-In Clinic
$Primary Care
$Immediate Care
$-$$Emergency Room
$$$

Decide which option is best for your particular health situation

*Cost varies based on your insurance coverage and provider

What level of care do you need?

Knowing where to seek treatment could save you time and money — even your life. Our levels of care guide can help you decide: Walk-In Clinic, Immediate Care or ER? A little knowledge goes a long way toward making the right choice.

Levels of care guide

Your care team

Our emergency departments are staffed with board-certified emergency medicine physicians and specially trained nurses. All ED nurses are trained in adult and pediatric advanced life support, and have received specialized training in pediatric and trauma care. Many of our nurses are also Certified Emergency Nurses (CENs) and Pediatric Emergency Nurses (CPENs). Both Edward and Elmhurst are Magnet®-recognized hospitals for nursing excellence.

Learn more about your ER care team

Pediatric emergency care

One size fits all doesn't work in emergency care, especially when it comes to kids. They need oxygen masks and other equipment sized just for them. Each of our Emergency Departments located in Elmhurst and Naperville, and a freestanding emergency center in Plainfield, provides specialized, kid-friendly care to our youngest patients.

Kids also need healthcare providers who know the right dose of medication for a child—and the right words to coax a smile. And, our specialized equipment also helps to lessen the pain and anxiety associated with IV placement.

Learn more about pediatric emergency care

Quality care

The emergency rooms in Naperville and Elmhurst are state-designated Level II Trauma Centers, meaning they can provide comprehensive medical services to patients with traumatic injuries.

Edward’s ER is only one of three in the nation to earn the Lantern Award from the Emergency Nurses Association three consecutive times (2011, 2014 and 2017), a recognition given to a small number of emergency departments that embody exceptional practice and innovative performance.
Elmhurst Hospital received the Heart Failure Gold Plus Quality Achievement Award from the American Heart Association and American Stroke Association. The hospital is also on the organization’s Target: Heart Failure Honor Roll for excellence in treating patients with heart failure.
Edward Hospital is a Joint Commission Stroke Center of Excellence. The hospital also earned Gold performance awards from the American Heart Association and the American Stroke Association for achievements in heart and stroke patient care.

Learn more about our quality of care

EMS and paramedic education

Edward-Elmhurst works closely with area emergency medical technicians and first responders to provide outstanding care to our patients even before they get to the emergency room.

Our emergency departments’ staff advises paramedics in the field as they treat patients. Special alerts are activated to mobilize staff for stroke and heart attack patients coming to the hospital.

As an EMS Resource Hospital, Edward is responsible for mobilizing area first responders and hospitals during a mass casualty disaster and coordinating the response. Elmhurst Hospital is also prepared and equipped to care for victims of a large scale disaster.

In addition, both hospitals provide paramedic continuing education. Edward Hospital's nationally accredited Paramedic Education Program, for those seeking a career in this field, is affiliated with the College of DuPage (COD).

Edward-Elmhurst also awards the outstanding work of area first responders.

Learn more about EMS and paramedic education

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News

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NorthShore – Edward-Elmhurst Hospitals Earn A’s in Leapfrog Hospital Safety Grades Six of NorthShore – Edward-Elmhurst Health’s (NS-EEH) seven eligible hospitals have received an A in the Fall 2023 Hospital Safety Grades from The Leapfrog Group, a national nonprofit watchdog that sets standards for excellence in patient care: Edward Hospital (Naperville), Elmhurst Hospital, NorthShore Evanston Hospital, NorthShore Glenbrook Hospital, NorthShore Highland Park Hospital and Northwest Community Hospital (Arlington Heights). Swedish Hospital (Chicago) earned a B.

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Emergency care

Knowing where to seek treatment could save you time, money and even your life*

What level of care do you need?

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Your care team

Pediatric emergency care

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