Video Visits: See a doctor from anywhere
Video Visits let you receive care and medical advice from the comfort of home, or anywhere. A Video Visit (also known as telehealth) is simply a video call which allows you to meet face-to-face, in real time, with a healthcare professional.
More than 500 of our physicians* and advanced practice clinicians are offering scheduled and on-demand Video Visits to new and established Edward-Elmhurst Health patients of all ages. This includes internal medicine, family medicine, pediatrics and a range of specialties.
Schedule or start a Video Visit
Prepare for a Video Visit
When should you use a Video Visit?
Video Visits are available for a new health issue or symptoms, or as an option for a range of issues, such as:
- Burns (minor), blisters, abrasions
- Cold, cough, sore throat, sinus issues
- COVID-19 screening
- Depression, anxiety
- Diarrhea, constipation, nausea
- Ear pain
- Headache (tension), migraine follow-up
- Pink eye
- Rash, bug bites
- Urinary tract infection (UTI), bladder infection
You can use a Video Visit for a health issue that needs attention but isn't an emergency. We can assess your issue and provide next steps.
Call your doctor’s office to determine if a Video Visit is right for you, or review our frequently asked questions.
When should you seek an in-person visit?
An in-person visit is recommended for the following issues:
- Abdominal pain, rectal bleeding, vomiting
- Abnormal vaginal bleeding, post-menopausal bleeding
- Chest pain, palpitations, lightheadedness
- Eye injury, ear pain, vision difficulties
- Headache that is severe or complicated
- Pregnancy-related conditions
- Suspected fracture, wounds, lacerations
- Vertigo, weakness, concussion, stroke-like symptoms
Schedule an in-person visit
If you're having a medical emergency, call 911.
*Physicians with Edward-Elmhurst Medical Group in specialty areas like family medicine, internal medicine, pediatrics, obstetrics and gynecology, and more.