Video Visits: See a doctor from anywhere

Video Visits let you receive care and medical advice from the comfort of home, or anywhere. A Video Visit (also known as telehealth) is simply a video call which allows you to meet face-to-face, in real time, with a healthcare professional. 

More than 500 of our physicians* and advanced practice clinicians are offering scheduled and on-demand Video Visits to new and established Edward-Elmhurst Health patients of all ages. This includes internal medicine, family medicine, pediatrics and a range of specialties.

Schedule or start a Video Visit

Prepare for a Video Visit

When should you use a Video Visit?

Video Visits are available for a new health issue or symptoms, or as an option for a range of issues, such as:

  • Burns (minor), blisters, abrasions
  • Cold, cough, sore throat, sinus issues
  • COVID-19 screening
  • Depression, anxiety
  • Diarrhea, constipation, nausea
  • Ear pain
  • Headache (tension), migraine follow-up
  • Pink eye
  • Rash, bug bites
  • Urinary tract infection (UTI), bladder infection

You can use a Video Visit for a health issue that needs attention but isn't an emergency. We can assess your issue and provide next steps. 

Call your doctor’s office to determine if a Video Visit is right for you, or review our frequently asked questions.

When should you seek an in-person visit?

An in-person visit is recommended for the following issues:

  • Abdominal pain, rectal bleeding, vomiting
  • Abnormal vaginal bleeding, post-menopausal bleeding
  • Chest pain, palpitations, lightheadedness
  • Eye injury, ear pain, vision difficulties
  • Headache that is severe or complicated
  • Pregnancy-related conditions
  • Suspected fracture, wounds, lacerations
  • Vertigo, weakness, concussion, stroke-like symptoms

Schedule an in-person visit

If you're having a medical emergency, call 911.

*Physicians with Edward-Elmhurst Medical Group in specialty areas like family medicine, internal medicine, pediatrics, obstetrics and gynecology, and more.