Med Staff Update

OCTOBER EDITION

EEH, Edward Hospital and Elmhurst Hospital named to three prestigious lists

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For the second year in a row Edward-Elmhurst Health was named one of the nation’s 15 Top Health Systems by IBM Watson Health™.

Edward-Elmhurst Health was one of five systems recognized in the Medium Health Systems category and the only Illinois health system to make this prestigious list, while being only the third Illinois health system to be recognized as a 15 Top Health System since the program began in 2008.

To make this announcement even more special:

  • Edward and Elmhurst were two of only seven Illinois hospitals to make the 100 Top Hospitals list. The 100 Top Hospitals study has been conducted annually since 1993. Edward was previously recognized as a 100 Top Hospital in 2011, 2016 and 2018. This is the first time Elmhurst Hospital has been honored.
  • Edward and Elmhurst were two of only three Illinois hospitals and two of only 20 in the country to be recognized with the Everest Award bestowed on those hospitals that, in addition to ranking among the top for current performance, also rank among the fastest-improving over five years.

Click here to learn more

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Healthgrades recognizes Edward and Elmhurst Hospitals for excellence in cardiac care.

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Edward and Elmhurst Hospitals were recently recognized as recipients of Healthgrades’ Specialty Excellence and America’s Best Care Awards for 2020.

Edward Hospital earned the Healthgrades Cardiac Care Excellence Award for superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery. Edward was also named to the list of America’s 100 Best Hospitals for Cardiac Care, one of 11 hospitals in Illinois to make the list.

Learn more

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New Obstetrics Postpartum Complications Program

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The new EEH Postpartum Complications program is a collaboration between Edward-Elmhurst Health’s Obstetrics and Emergency Departments and local EMS providers. This program's purpose is to increase awareness of postpartum complications among providers and new moms, and to help more easily identify these issues at the time of care, resulting in timely and appropriate treatments and improved quality outcomes.

More mothers die from pregnancy related complications in the United States than in any other developed country. An average of about 73 women per year die in Illinois due to pregnancy-related complications, while the maternal mortality rate in Illinois is 14.7/100,000 with a national average of 17.4. California currently has the lowest at 4.0.

In Illinois, non-Hispanic black women are six times as likely to die of a pregnancy-related condition as non-Hispanic white women. Obesity also plays a major role in maternal mortality, contributing to 44 percent of pregnancy related deaths in Illinois (2015).

As part of the discharge education, new moms are given a teal bracelet to wear until their six-week postpartum doctor’s appointment.

If a new mom develops physical or emotional issues during that time-frame, the bracelet can help alert EMS/paramedics and emergency department staff that she has recently given birth. As a way of creating awareness, clinical staff educate new moms about the risk of postpartum complications between birth and six-weeks as part of the discharge instructions.

Local EMS/paramedics and Edward-Elmhurst Health emergency room doctors and clinical staff have been trained to not only look for the teal bracelet, but to also ask if a woman has recently given birth as part of her medical history – and coordinate with the Edward-Elmhurst Obstetrics departments as needed.

Learn more

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Edward-Elmhurst Health EDs Honored with ENA Lantern Award

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Congratulations to the Emergency Departments for being among just 25 hospitals that received the Emergency Nurses Association Lantern award.

Edward, which was also recognized in 2011, 2014 and 2017, is one of only two hospitals in the country to be honored four times. This is Elmhurst Hospital’s first Lantern Award.

Edward and Elmhurst Hospitals are two of only five EDs in Illinois with Lantern recognition, which is valid for three years.

This award recognizes emergency departments that demonstrate excellent practice and innovative performance through leadership, education, advocacy and research and is named in honor of Florence Nightingale, who worked to improve and change nursing in the 19th century.

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Edward, Elmhurst earn A’s for hospital safety from The Leapfrog Group

Leapfrog Spring 2020

Edward Hospital and Elmhurst Hospital each earned an A in The Leapfrog Group’s Spring 2019 Hospital Safety Grades.

Elmhurst Hospital is one of only 41 hospitals in the U.S. to achieve an A in every update since Leapfrog began the Hospital Safety Grades in the spring of 2012. To see details of Edward and Elmhurst’s A grades, visit hospitalsafetygrade.org.

The Leapfrog Group is a national organization committed to improving health care quality and safety for consumers and purchasers.

Leapfrog uses 28 measures of publicly available hospital safety data to assign A, B, C, D or F grade twice a year to hospitals across the country based on their performance in preventing medical errors, infections and other harms among patients in their care.

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Three Jewel Walk-in Clinics Closing

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Jewel Walk-In Clinics located in Bensenville, River Forest, and Wheaton have been closed due to COVID, but now will be closing permanently.

Lower than expected revenue, combined with low downstream activity are some of the reasons for closure. Each of the closing locations, has another EEH, WIC or IC location within proximity – which enables EEH redirect patient care.

Ambulatory locations continue to be evaluated based on several criteria, including revenue and downstream, but also opportunities to consolidate services – where we already have space.

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CME Program Accreditation Earned

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Congratulations to the CME department for earning Accreditation with Commendation from the Illinois State Medical Society!

This is the highest accreditation status, accompanied by a six-year term of accreditation to provide CME activities providing AMA PRA Category 1 Credit.

The Illinois State Medical Society described EEH’s CME Program as a well-established, outstanding program that was well-supported with input from a wide range of disciplines.

They stated it was clearly valued by the organization and dedicated to quality care and use of data and evidence-based practice, and although it has seen significant change and growth over the accreditation term, the program has continued to creatively adapt to the rapid changes.

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Sexual Orientation and Gender Identity (SOGI) Training for Physicians

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Edward-Elmhurst Health is committed to promoting an inclusive culture - one where open discussion, diversity of thought and respect for one another is encouraged, appreciated and valued.

Inclusion is an important part of transforming the healthcare experience, making it more safe, seamless and personal.

The Epic upgrade that occurred in September has made it possible for us to collect additional personal information from patients regarding sex, gender, preferred and legal names, and personal pronoun preferences. Collecting this important sexual orientation and gender identity (SOGI) information enables us to further understand and connect with our patients and to create more effective, safe and personal care plans. All employees at Edward-Elmhurst Health will receive SOGI cultural competency training.

Education has been developed to support you with SOGI cultural competency, and you are encouraged to participate in one or more of the following opportunities if you have not already done so:

  1. For all physicians, APNs and PAs, a one-hour for-credit pre-recorded video course featuring additional context and discussion is available through CloudCME™.
  2. For employed physicians, a 15-minute non-credit slide show is available through HealthStream.
  3. For independent (non-employed) physicians, a 15-minute non-credit slide show is available through CloudCME™.

If you have any questions about the education being offered, please contact one of the medical directors: Chief Medical Officers Bob Payton and Dan Sullivan or Susan Ahmari, CMO for Linden Oaks.

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Confidential support for physicians facing job-related stress

One of our organization’s priorities for FY20 is directly related to improving the quality of life among Edward-Elmhurst Health (EEH) physicians.

We realize how challenging your roles are today. Between the coronavirus pandemic, long hours at the office, increasing computerization of practices, decreased reimbursements and the ever-changing healthcare environment, it is no wonder why so many physicians today are simply feeling overworked and exhausted.

We want to work alongside you to determine your biggest obstacles and frustrations as physicians so we can help you stay healthy and engaged.

National statistics show that today over 42% of physicians are feeling some degree of burnout. This can increase patient care mistakes, decrease patient and physician satisfaction and increase malpractice risk – all things we would like to help you avoid.

A special Physician Vitality team has worked with Linden Oaks Behavioral Health to help advise and connect physicians with a vast network of psychiatrists and therapists who are NOT connected to our healthcare system but are within your insurance network, geographic region or offer virtual options. To access these services or obtain referrals for behavioral health services, physicians can contact Linden Oaks Navigation on a dedicated line at (630) 407-1725.

For employed physicians, the EEH EAP also provides five confidential no-cost outpatient behavioral health visits and many other resources and toolkits through SupportLinc at (888) 881-LINC (5462).

In the event of a behavioral health crisis Linden Oaks Behavioral Health Assessment and Resource Center is available 24/7 as a resource at (630) 305-5027.

We are also in the process of developing a brief, confidential survey for physicians to help us gauge how you are feeling about wellness and burnout. We will use the results to develop an action plan to promote a culture of wellness and engagement.

Please take advantage of our physician resources and watch for more information as we approach the survey launch date.

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Edward-Elmhurst Health Forms New Orthopedics Practice

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Edward-Elmhurst Health is pleased to announce the formation of a brand-new orthopedic practice, Edward-Elmhurst Medical Groups – Orthopedics.

This new practice is a collaboration of nine providers with expertise in different facets of orthopedic care including orthopedics, sports medicine and podiatry services.

Providers include Ryan Sullivan, MD; Michael Kimes, MD; and Steven Stakenas, APN; along with Kushal Patel, MD, and Zahab Ahsan, MD, who are new to to Edward-Elmhurst. In addition, Kellen Choi, MD; Richard Erickson, MD; Jennifer Felske, DPM; and Shannon Krippinger, PA, have joined the practice as part of Edward-Elmhurst Health’s recent acquisition of Wheaton Orthopaedics based in Carol Stream.

The orthopedic physicians and clinicians of Edward-Elmhurst Medical Groups offer the latest surgical and non-surgical treatments for a variety of orthopedic conditions, plus an array of treatments for sports related injuries.

Conditions treated include hip, knee and shoulder arthritis, hand, wrist and elbow pain and fractures, general fracture care, rotator cuff issues, tendonitis, nerve injuries and compression, overuse injuries, sprains, strains, foot and heal pain, and exercise and sports related injuries.

Procedures include but are not limited to hip and knee replacement, anterior hip replacement, knee ligament and tendon repair, ACL reconstruction, shoulder replacement and stabilization, and rotator cuff repair; hand, wrist and elbow replacement, elbow UCL (Tommy John) reconstruction, cartilage and tendon repair, carpal tunnel treatment/surgery, peripheral nerve surgery, podiatric surgery, musculoskeletal therapy, and ultrasound guided injections.

Offices are located in Lombard, Naperville and Oswego. Most locations offer patients easy access to additional Edward-Elmhurst services such as X-ray/imaging, lab and physical/occupational therapy under one roof. For more information or to make a referral, call (630)646-7000 or contact a provider through Epic.

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EEH is changing from passwords to passphrases

imgpassphraseSafety is at the forefront of all we do, especially when it comes to cybersecurity.

As part of our continuing quest to keep Edward-Elmhurst Health as safe as possible, all employees, physicians and contract staff will be asked to change their EEH password to a passphrase over the next several months to help strengthen the security of EEH user accounts, PHI, and EEH proprietary information.

Passphrases are more effective than simple passwords that are not as secure and can more easily be hacked. It’s simple to make this change and we can all help enhance our security by creating more complex passphrases that are tougher for cybercriminals to crack.

Everyone will receive an email with their assigned compliance deadline from the IT department. It is important to watch for this email and make the change prior to your assigned deadline.

If you have any questions, please email passphrase_feedback@eehealth.org.

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Virtual Physician Town Halls

On September 15 and 16 physician town halls were held to discuss the subject of diversity and inclusion and how we are addressing it at Edward-Elmhurst Health. Now, more than ever, we believe we need to keep talking and step up efforts to diversify our organization. Hear from the physicians who shared their stories.

Physician Town Hall 9/15/20

Physician Town Hall 9/16/20

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