Visiting hours and guidelines

At Linden Oaks Behavioral Health, our patient’s health and well-being are of utmost importance to us. For this reason, we have specific visiting hours and detailed safety guidelines for visitors.

Visitor safety guidelines for Linden Oaks Inpatient Main Campus

We appreciate your cooperation in creating a safe environment for our patients. The following safety guidelines are required for all patients, visitors and staff:

Inpatient Visitor screening process

• Masking and Sanitizing:
  • Per the CDC and IDPH guidelines for healthcare facilities everyone must be masked.
  • We ask that once you are in our main lobby, you sanitize your hands, remove your personal mask and put on a hospital provided medical grade mask.
  • While visiting your loved one please always remain masked.  

Visitor Screening: 

To provide a safer environment for our patients, visitors and staff Linden Oaks is implementing a metal detection system as part of our visitor screening process.  

Prior to entering Linden Oaks, we ask all visitors to:  

• Leave personal items at home.
• If you do bring any personal items, you will be asked to store them in the lockers in the main lobby. Linden Oaks is not responsible for lost or stolen items.
• Personal items NOT allowed to be brought into the hospital, include:
  • Coats/Jackets- Hoodies, suitcoats, light windbreakers, or sweatshirts are allowed but it must be kept on during your visit and you need to empty your pockets. Keep all strings and cords attached.
  • Handbags or Purses
  • Food or Beverages- Coffee from the lobby is allowed
  • Backpacks
  • Pillows or Blankets
  • Games or Puzzles
  • Cell phones
  • Laptops
  • Gaming devices
  • Lighters or matches
  • Toys
  • Weapons
  • Sharp objects
  • Drugs, medication
  • Alcohol
• Remove metal items on you and/or in your pockets.- Once all personal items are secured, a public safety officer will walk you through the metal detection screening. When you have been screened and cleared, you will be escorted back to our loved one's unit. 

The goal of Linden Oaks is to provide safe, seamless, and personal care to our patients and their families. We ask for your patience as we implement this next layer of safety.

Important things to know:

• Many medical implants are made of titanium and should not set off the metal detector.
• Keys, mobile devices, and smart watches will set off the metal detection system. They must be secured in the lockers provided and are not allowed on the inpatient units.
• To ensure timely screening, please arrive fifteen minutes early.
• Staff will pick up visitors every fifteen minutes. Arriving late will result in having to wait until the next pick-up time.
• Patients are allowed one visitor per visiting hour. Visitors will not be switched out.
• Due to limited space in the lobby, we are unable to allow other persons, including children, to wait in the lobby during visiting times.
• To be able to maintain social distancing and avoid a rush at the RN station at the close of visiting, please see the RN with any questions prior to the end of visiting.
• Visitors must be at least 18yrs old to visit and must be able to provide proof of age with a state issued license or ID
• *18yr old visitors to the adolescent unit must be out of high school.

Inpatient visitor schedule

Visiting hours are limited to a narrow time-frame because our patients participate in active, highly-structured programs where they are busy for extended periods. Please click here to see the schedule for visiting hours.