Home care: Medical care from the comforts of home

When you leave the hospital after treatment for an illness or injury, Edward-Elmhurst Health can help arrange for home health care if you need it. Home health care is skilled medical care in a home setting.

A nationwide study published in the New England Journal of Medicine found that 1 in 3 Medicare patients return to the hospital within 90 days of discharge. Yet the most common reasons for hospital readmission can be avoided. The personal attention and coaching of home health care has been shown to help patients stay out of the hospital.

Home health care nurses and therapists help you set and achieve goals for greater health, quality of life, and independence—all from the comforts of home. According to Medicare, home health care is generally less expensive than, more convenient than, and just as effective as hospital or nursing home care.

Edward-Elmhurst Health offers home health care through Residential Home Health, a Medicare-certified agency.

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Home health services

Home health care provides many services to address a wide range of patient needs. Services include:

  • Nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aids 
  • Medical social work

View a visual of the services available from Residential Home Health.

Who will be my home health care provider?

Edward-Elmhurst Health has teamed up with Residential Home Health, LLC under a Clinical Liaison Agreement. This agreement allows Edward-Elmhurst and the agency to work closely together for smooth transitions from hospital to home, and to continue meeting the highest standards of care.

You have the right to choose your home health care provider. Medicare rules and regulations state that patients who are leaving the hospital and need home health care receive a list of all available home health agencies certified by Medicare.

How soon after my discharge will my home health care begin?

Residential Home Health nurses and therapists are available to provide care seven days a week throughout the Illinois service area. Although several factors can affect the specific timing, we aim to make our first visit within 24 hours of your discharge from the hospital.

What should I expect during my first home health care visit?

Your Residential Home Health nurse or therapist will work with you and your caregivers to check your head-to-toe health status, review your medications, and consider home safety concerns. He or she will spend focused one-on-one time with you to help you set and achieve personal goals for health and independence. You will also receive a patient binder, which has important information and paperwork you can refer to throughout your care.

Find out what to expect as you begin home health care.

What is your home health care service area?

Residential Home Health’s service area includes much of Cook, DuPage, Kane, Kendall, and Will counties in northeastern Illinois. View the service area map. Not sure if you’re covered? Just ask. Call 888-930-WELL (9355) to speak with a nurse today.

What does home health care cost?

Medicare covers 100 percent of eligible home health care services, with no out-of-pocket costs. The following conditions must be met for eligibility:

  • Home health care is ordered by your physician.
  • The home health care agency is Medicare-certified.
  • You are homebound, meaning you are unable to leave home without assistance (with limited exceptions), or leaving home is not recommended.

Learn more about eligibility requirements for Medicare coverage.

Many private insurance providers also cover home health care. If you have questions about your specific coverage, call 888-930-WELL (9355) or check with your provider.

Are other home services covered by Medicare?

Medicare’s coverage of home health care includes only skilled nursing and therapy visits as ordered by your physician. Medicare does not pay for:

  • 24-hour-a-day care at home
  • Meals delivered to your home
  • Homemaker services (e.g., shopping, cleaning, laundry)
  • Personal care (e.g., bathing, dressing, meal preparation)

Services like the above are sometimes called private duty care. They are generally not covered as part of home health care, unless medically necessary.

What other insurances does Residential Home Health accept?

In addition to Medicare and Medicaid, Residential Home Health accepts a variety of commercial payors, including:

  • BCBS
  • BCBS medical groups for DuPage Medical IHP (Illinois Health Partners)
  • Aetna
  • Humana
  • United Health Care

What if I have questions about my Medicare benefits?

Visit Medicare.gov to learn more, or view the Medicare & You handbook. You can also call 800-MEDICARE (800-633-4227) for assistance. For TTY users, call 877-486-2048.