Quality of care

The emergency departments in Naperville and Elmhurst are state-designated Level II Trauma Centers, meaning they can provide comprehensive medical services to patients with traumatic injuries.

Our hospitals have earned awards and certifications for their expertise, including:

  • Nursing Excellence. Both Edward and Elmhurst are Magnet®-recognized hospitals for nursing excellence, quality care and nursing innovation as awarded by the American Nurses Credentialing Center (ANCC). Only about seven percent of hospitals in the U.S. are recognized as Magnet facilities.
  • Lantern Award. Edward’s ER earned the Lantern Award from the Emergency Nurses Association, a recognition given to emergency departments that demonstrate exceptional practice and innovative performance.
  • Heart Failure Gold Plus Quality Achievement Award. Elmhurst Hospital received the Heart Failure Gold Plus Quality Achievement Award from the American Heart Association and American Stroke Association. The hospital is also on the organization’s Target: Heart Failure Honor Roll for excellence in treating patients with heart failure.
  • Joint Commission Accreditation. Both Edward and Elmhurst hospitals areJoint Commission-accredited Primary Stroke Centers. Edward Hospital is also a Joint Commission Stroke Center of Excellence. In addition, Edward has earned Gold performance awards from the American Heart Association and the American Stroke Association for achievements in heart and stroke patient care.
  • Emergency Department Approved for Pediatrics. Each of our emergency departments provides specialized care for children. Edward and Elmhurst hospitals are both state-recognized Emergency Departments Approved for Pediatrics. Edward Hospital’s Pediatric Critical Care Center designation also provides added peace of mind.

Low “door to balloon” times

Door-to-balloon time refers to the window of opportunity to receive life-saving medical care after a heart attack. The national standard is to treat heart attack patients within 90 minutes of arriving at a hospital.

The average door-to-balloon time at Edward-Elmhurst is consistently below the 90-minute benchmark. We review innovations, processes and outcomes critically. Patients can count on us to continually look for new ways to enhance these areas.