See a doctor from anywhere with Video Visits

Video Visits are available for a new health issue or symptoms, or as an option for a range of issues, such as:

• Burns (minor), blisters, abrasions
• Cold, cough, sore throat, sinus issues
• COVID-19 screening
• Depression, anxiety
• Diarrhea, constipation, nausea
• Ear pain
• Headache (tension), migraine follow-up
• Pink eye
• Rash, bug bites
• Urinary tract infection (UTI), bladder infection

You can use a Video Visit for a health issue that needs attention but isn't an emergency. We can assess your issue and provide next steps.

Call your doctor’s office to determine what type of visit is best for you.

More than 500 of our physicians* and advanced practice clinicians are offering Video Visits to new and established Edward-Elmhurst patients of all ages. This includes internal medicine, family medicine, pediatrics and a range of specialties.

*Physicians with Edward Medical Group, Elmhurst Clinic, Elmhurst Memorial Medical Group and Elmhurst Medical Associates in specialty areas like family medicine, internal medicine, pediatrics, obstetrics and gynecology, and more.

If you have a MyChart account, schedule with your provider through MyChart by clicking on "Schedule a Video Visit."

Prior to scheduling a Video Visit, make sure to contact your insurance carrier to check your coverage.

Visit Visits Now are available to all Edward-Elmhurst Health MyChart active patients on Mondays through Fridays from 8am to 7pm and on Saturdays, Sundays & holidays from 8am to 4pm.

If you want to schedule with your provider, check the available appointment times in MyChart, by clicking on “Schedule an Appointment.”

To schedule a Video Visit with your provider, in MyChart click “Schedule a Video Visit” (for established patients). Then, complete the quick online eCheck-in process.

To start a Video Visit Now (on-demand) with the next available provider, click here

Make sure your device has a camera and test your hardware before the visit.

• This device or computer with a web camera and microphone. (If you don’t have a device, ask your doctor about a phone visit to meet your needs.)
• A MyChart account with Edward-Elmhurst Health. If you don’t have an account yet, it’s easy to set one up. If you need help, call the MyChart Help Line at 630-527-5070. Once you have an account, you can do the Video Visit by logging in to MyChart.

Before your Video Visit:

• Find a quiet, private and well-lit space where you won’t be interrupted.
• Fully charge your device or plug it in.
• Make sure your device’s video and sound are on and working.
• Have a pen and paper ready with any questions you have for your doctor.
• Complete the quick online eCheck-in process after logging in to MyChart.

At your scheduled time:

• Log in to MyChart.
• Put the camera at eye level.
• Click on "Begin Video Visit".
• Wait for your doctor to join you.
• Explain your health issue, listen closely and take notes.