Video visit guide

Please review the steps below before your video visit.

Note: You must be enrolled in MyChart and have the MyChart Mobile app on your device. Learn more

Step 1

Log into the MyChart app 5-10 minutes before your appointment time and begin by tapping the Appointments icon.


Step 2

Locate and review the details of your upcoming video visit. Tap eCheck-In to start the visit.


Step 3

Test your device's connectivity by tapping the green Test Video button.


Step 4

After your eCheck-In is complete, you can begin the video visit by tapping the green Begin Visit button.


Step 5

You will be placed in the virtual waiting room while you momentarily wait for the provider to join the visit.


Step 6

When the provider arrives, your video visit has begun!


Still need to schedule? Do so now!

schedulingicononline Schedule your video visit

If you have any questions about preparing for your visit, please call 630-527-5070.