Video visit guide

Please review the steps below before your video visit.

Note: You must be enrolled in MyChart and have the MyChart Mobile app on your device. Learn more

Step 1

Log into the MyChart app 5-10 minutes before your appointment time and begin by tapping the Appointments icon.

1

Step 2

Locate and review the details of your upcoming video visit. Tap eCheck-In to start the visit.

2

Step 3

Test your device's connectivity by tapping the green Test Video button.

3

Step 4

After your eCheck-In is complete, you can begin the video visit by tapping the green Begin Visit button.

4

Step 5

You will be placed in the virtual waiting room while you momentarily wait for the provider to join the visit.

5

Step 6

When the provider arrives, your video visit has begun!

6

Still need to schedule? Do so now!

schedulingicononline Schedule your video visit

If you have any questions about preparing for your visit, please call 630-527-5070.