The cost of care can be a barrier for people who need help recovering from mental illness. Linden Oaks Behavioral Health can help you work with your insurance company so treatment is appropriate, timely and financially covered.

Your treatment benefits are important to your recovery. Your costs are managed through insurance groups that identify Linden Oaks Behavioral Health as a premier treatment provider. These insurance carriers have partnered with us and trust our treatment success.

Understanding your benefits

We understand that hospital and physician bills along with insurance claims can be confusing. Linden Oaks is committed to helping you understand your insurance benefits and the financial aspects of behavioral health treatment.

Prior to starting any treatment, it is always recommended that you contact your insurance company (using the customer service number on the back of your card) for a detailed explanation of your insurance benefits. We will confirm your benefits when you start treatment at any level of care at Linden Oaks.

Learn more about understanding your treatment benefits.

HMO plans

Aetna HMO/Elect Choice EPO/Aetna Select
BCBS Blue Advantage HMO
BCBS HMO Illinois

PPO plans

Aetna PPO (Aetna Behavioral Health)
Beech Street/Cappcare PPO (Multiplan)
Cigna PPO / Great West Healthcare
Coventry / Personal Care
First Health
Humana PPO
Interplan Health Group (Preferred Plan) (Multiplan)
Physician's Benefit Trust
Preferred Network Access
Preferred Network Access PPO
Three Rivers Provider Network

POS plans

Aetna POS (Aetna Behavioral Health)
BC/BS BlueChoice
BC/BS BlueChoice Select
Cigna / Great West Healthcare POS
Coventry (Personal Care)
First Health (Coventry)
Humana National POS

Medicare managed care

Blue Cross Blue Shield of Illinois Medicare Advantage HMO
Humana Medicare Advantage HMO and PPO
BCBS Medicare-Medicaid MMAI
BCBS Medicare Advantage PPO

Behavioral health networks

Aetna Behavioral Health
CIGNA Behavioral Health
Comp Psych
Humana-Life Synch

Coordination of care

Care is coordinated by our team with communication between the therapist, the physician and the insurance company. With collaboration, it’s easier to ensure the right mode of treatment, the right length of stay and the right level of care. We focus on patient advocacy and care from beginning to end.

We help families understand the benefits available to them in each policy, and will make sure that the length of a patient’s stay doesn’t cause additional stress because of the cost. We will also alert you to any pending out-of-pocket fees so there are no surprises.

We want you to be a part of your treatment journey—ask questions about your care and get the answers you need to stay healthy.


ValueOptions is a national provider of behavioral health services. Visit the ValueOptions website for more information.

Behavioral Care Management (BCM)

BCM manages the mental health benefit for members of Illinois Health Partners. There are more than 100 participating providers in the behavioral health network, including psychiatrists, psychologists and therapists. View a list of providers, or call 888-969-7874 for more information.