How behavioral health works

At Linden Oaks Behavioral Health, we’re dedicated to helping you achieve complete recovery, so we treat the whole person - biologically, psychologically, socially and spiritually. For admission or enrollment in our inpatient or outpatient services, you will need to set up a free, confidential behavioral health assessment.

Getting started: Free behavioral health assessment

Just like with any other illness, the first step toward feeling better is identifying the problem. Our behavioral health assessment is a free, confidential evaluation of your symptoms so we can better understand your needs. The information we collect helps us create a customized treatment plan for you. The assessment, conducted by one of our licensed counselors, usually takes one to three hours.

The assessment includes:

  • A one-on-one meeting with a licensed counselor to discuss your concerns; he or she will also gather your medical and psychiatric history, identification (driver’s license or state ID) and insurance information
  • A level of care and program recommendation

We have convenient locations in Naperville, Plainfield, St. Charles, Elmhurst and Arlington Heights. To make an appointment for an assessment at any of our locations, call our Help Line 24/7 at 630-305-5027.

Level of care recommendation

After the Linden Oaks counselor has completed your behavioral health assessment, he or she will consult with a psychiatrist on the findings.

If you have signed a release of information form, we will also consult with your physician. We will discuss the assessment results with you and your family, recommend a level of care and program based on our findings, and explain to you how to take the next step.

Levels of care

  • Inpatient
  • Residential
  • Partial hospitalization program (PHP)
  • Intensive outpatient program (IOP)
  • Medication management
  • Outpatient therapy/counseling
  • Support groups

Linden Oaks staff may recommend stepping up or down a level of care based upon additional clinical findings during your treatment. Your insurance coverage may change as your levels of care change. We will confirm your benefits at each level of care and communicate those changes to you.

Still have questions about how behavioral healthcare works? Call our Help Line 24/7 at 630-305-5027.