E-Visit for coronavirus (COVID-19) screening

Edward-Elmhurst Health is offering E-Visits to screen for coronavirus (COVID-19) as well as other common non-urgent health conditions.

E-Visits enable you to connect with an Edward-Elmhurst Health provider online, replacing an in-person visit. With an E-Visit, you’ll receive an online diagnosis and treatment plan. If you need prescriptions, they’ll be sent directly to your pharmacy.

E-Visits are currently available to patients who have a primary care physician with Edward Medical Group or Elmhurst Clinic. Find a list of these providers here

How can I begin an E-Visit?

Complete and submit a secure online questionnaire about your condition and medical history through our secure patient portal, MyChart®.

  1. Log in to MyChart on your computer or the mobile app.
  2. Click "Begin and E-Visit" under the "Visits" tab or tap the "E-Visit" button on the mobile app.
  3. Start the E-Visit for COVID-19 screening by selecting "COVID-19 symptoms"*. Other symptoms are also available for an E-Visit, such as back pain, cough and/or cold symptoms, headache and red eye.

If you need more immediate medical care, visit one of our Walk-In Clinics or Immediate Care Centers. For medical emergencies, call 911 immediately.

What can I expect during an E-Visit?

For a COVID-19 symptoms E-Visit, you will be asked to provide credit card information; however this fee will be waived. Fees will also be waived if you do not complete the E-Visit or are redirected to one of our clinics. For other symptoms, the fee for an E-Visit is $35. Please note that this will not be billed to insurance.

It generally takes 10-20 minutes to complete your E-Visit request.

All E-Visits are handled by Physician Assistants (PAs) and Advanced Practice Registered Nurses (APRNs). You can expect a response from our staff within 24 hours.

Don’t have a MyChart account?

It’s easier than ever to sign up. Request MyChart activation at your next doctor or hospital visit, or request an activation code online.

Once you have a MyChart account, you can log in 24/7 through the MyChart web site or, even better, from the MyEEHealth app!

*An E-Visit may be used to screen for COVID-19 if you have a fever and/or symptoms of respiratory illness, such as a cough or difficulty breathing, if you’ve been in close contact with a person known to have COVID-19, or if you live in or recently traveled to an area with COVID-19. After completing the E-Visit, your healthcare provider will determine your appropriate level of care.