Need help with your insurance?

Patient Innovation Center (PIC) is a healthcare navigator organization partnered with Edward-Elmhurst Health to offer free assistance selecting a health plan from the Illinois Insurance Marketplace. Navigators are certified specialists that help find coverage for you and your family. They can also help you understand your coverage, answer any questions that you may have, and guide you through problems with your insurance. Navigators provide unbiased help, which means they are passionate about assisting you and your family - to understand your options and find insurance coverage that best meets your needs.

Get enrolled in 3 easy steps

Speak with a Navigator

Speak with a Navigator

We know you are busy. We offer a 24/7 hotline to make an appointment with a Navigator. Call 630-848-9449.

Schedule appointment

Schedule appointment

Our Navigators offer convenient and flexible appointments. For a full list of what you need to bring, see the Enrollment Checklist below.

Enroll at no cost

Enroll at no cost

Our services are always FREE. Find the best plan for you and your family. If you have questions call today and get covered.

How can I contact a PIC Navigator for help?

You can call a PIC Navigator at 630.848.9449 to reach free help in your language. You can also visit us at the following locations. Appointments are encouraged; walk-ins are welcome.

Map Marker

Edward Hospital

801 S. Washington Street, Naperville, IL 60540
Outpatient Booth Area, Kiosk #1
Tuesdays, 9:00am - 5:00pm

Map Marker

Elmhurst Hospital

155 E. Brush Hill Road, Elmhurst, IL 60126
Financial Counseling Office #1
Mondays, 9:00am - 5:00pm

Enroll before January 31st for coverage in 2017

We are here to help. To learn more or for questions about coverage call today.

Call 630-848-9449

Enrollment checklist

  • Photo I.D., passport, or U.S. Military ID
  • W-2 forms, pay stubs or tax statements
  • Proof of citizenship or lawful status
  • Social security number
  • Insurance card (if you are already insured)